Coordinateur planning & Customer Service

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Industrial Planner in Fez we’re looking for?

Your future role

Take on a new challenge and apply your logistics and planning expertise in a cutting-edge field. You’ll work alongside collaborative, proactive, and dynamic teammates.

You'll play a key role in ensuring the smooth execution of manufacturing plans and schedules. Day-to-day, you’ll work closely with teams across the business (such as manufacturing, supply chain, and planning), coordinate with production teams to meet operational goals, and address constraints impacting execution, and much more.

You’ll specifically take care of launching and monitoring Work Orders according to the Manufacturing Planning & Scheduling (MPS), but also contribute to minimizing product throughput time and maintaining optimum Work in Progress (WIP).

We’ll look to you for:

• Launching, coordinating, and controlling the progress of Work Orders according to the MPS

• Providing weekly feedback to planning teams to update the MPS based on operational constraints

• Coordinating daily with teams to ensure manufacturing aligns with the plan

• Checking readiness of planned orders to ensure timely Work Order launches

• Analyzing exception messages in the Material Requirements Planning (MRP) system

• Monitoring Work Order progress and ensuring adherence to schedules

• Ensuring clear and updated priority communication at the shop floor level

• Alerting planning and supply chain managers about issues impacting plan execution

• Managing information workflows for Work Orders, including job release and material consumption

• Participating in and representing Supply Chain in production line meetings

• Respecting Environment, Health & Safety (EHS) rules and engaging in Safety Observation Visits (SOV)

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Graduated from an Engineering school or equivalent, preferably in Supply Chain

• Experience in logistics within an industrial environment

• Team management experience

• Knowledge of industrial planning processes

• Good communication, negotiation, leadership, and initiative skills

• Strategic and methodical thinking abilities

• An agile, inclusive, and responsible attitude

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our inclusive and flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards roles such as Industrial Planning Manager or other leadership positions

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​